Rich Functionality

CRM On Demand, deployed by InFact Group has more business functionality than any other hosted CRM platform.

This means productivity gains for your departments:

Sales: Enhance and control your pipeline and get to know your customers better to sell more.

Services: Increase loyalty and satisfaction by resolving more service requests.

Marketing: Communicate with your audience and segment your contacts efficiently.

Analysis: Take the right decisions and indentify your action points quickly through Analytics.

Mobile:  Connect anytime, from PC, iPod, Blackberry.

Oracle CRM On Demand deployed by InFact Group will ensure enhanced productivity and better business.

To find out more about Oracle CRM On Demand

Flexible, fast and easy to use

InFact Group and Oracle propose CRM On Demand the number one hosted CRM from the inventors of CRM.

CRM On Demand

• payment by subscription,
• no upfront hardware investment,
• simple to configure and administer,
• fast deployment

Value Added Tools

In addition to our consulting and change management services, InFact Group creates value added tools for CRM On Demand, built from our wealth of experience thanks to five years deploying and integrating CRM On Demand. Some examples :

Service Bundle: For companies needing Service or Maintenance planning functionality. Service Bundle

Organisation Chart: Generate Visual Hierarchies and drag and drop features for complex Account, Contact and User Management. OrgChart

Document Generator: Create, Manage and Use document templates to merge data while in the CRM On Demand application for attachment or email. DocGen

RSS Lead Generator: Scan, Organize and Classify your feeds and generate new Leads. RSS Lead Generator.

InFact Group value added tools are deployed either at your site or hosted by InFact Group. Find out more about our deployment choices.

 

 

DocGen

InFact Group is delighted to release the latest version of the CRM On Demand DocGen to create, upload, manage and use rich merge templates in CRM On Demand with no other software. Add loops, multi-lingual elements, IF blocks and more!

See the Demonstration of DocGen on Youtube.

Social CRM

InFact Group, thought leader in CRM On Demand, is engaged in discussions regarding the future of CRM and specifically the connection to the Social Networking phenomenon.

To read more, see the InFact Group CRM On Demand Blog.