Why Hosted CRM?
When the CRM Market began, the only deployment method was the client/server solution, with a lot of investment in hardware, space, time and infrastructure, with sometimes catastrophic results when measured against the business return. In addition, the expense of rolling out new software versions had to be weighed against the hardware acquisition costs. Small and Medium businesses were largely ignored by the leading solution providers as they targetted larger clients.
But now the internet is considered as a true media support, and this new support gave birth to the hosted CRM Solution, backed by technology to enhance the user experience. The Advantages of Oracle CRM On Demand :
- Reduction of Implementation time (weeks not years)
- Reduction of User Adoption costs (change management)
- Reduction in IT Investment (no hardware investment)
- Stable Subscription fee/per month/per user (management of costs)
- Access to the power of the Analytics Tool (business analytics)
- Ease of integration with your existing Information System (standards based integrations)
We have worked with and deployed Oracle Siebel since 1999, and have been an Oracle CRM On Demand Customer since 2004, and Partner since the inception of the program. In addition, our core business lines include a world-class Integration Practice specializing in value-added Web based integrations.
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Join InFact Group CEO Vish Yadathore, in an interview with an international customer to find out more about Oracle CRM On Demand deployments and the benefit the solution is bringing to this multi-lingual, multi-site business, guided by the experts at InFact Group.
This video was recorded in July 2008 in our Paris office.
To find out more about the InFact Group Organization Chart click CRM On Demand Organization Chart.
To watch another video scroll down this page to view another recording. |
But our experience and expertise does not stop there. InFact Group in 2006 began launching a set of Tools to accelerate deployment of Hybrid solutions like CRM On Demand with Oracle Siebel Enterprise, JD Edwards and many more. These tools continue to accelerate our customers projects and make deployment faster and more reliable.
InFact has integrated today hundred of applications (ERP, back office, custom applications, portals, payment gateways) with Web Services. Our tools can accelerate your hosted project roll-out and allow you to concentrate on building business procedures with your new application. And recent surveys indicate that this is what customers want.