InFact Group is a value added systems integrator and consulting house specializing in the deployment of Oracle Siebel CRM and Oracle CRM On Demand, and related tools (Oracle BI EE, Actuate Reports, Middleware services). It was founded at the turn of the century and today represents a team of 100 people around the world. Our consultants have built great experience in delivering international projects on CRM and Business Intelligence.

Our international presence gives our customers great service and quality, and our size gives us flexibility and speed.  InFact Group is an Oracle Certified Partner.

We deliver process improvement and business value for our customers thanks to best in class software. Our customers range from Global Accounts to SMBs in industries as diverse as financial services, consumer goods and electronics.

We help our clients to deploy applications and meet the challenges of :

• CRM : front & back office, sales force automation
• Integrating their applications (ERP, CRM, HR)
• Business Intelligence (Reporting and Analytics to drive their business)
• Change Management (User adoption, training, support, process migration  

InFact Group is an Oracle Certified Partner specializing in CRM (hosted and on-premise) and BI for businesses of all sizes. Our Mission is to provide our customers with the force of an international group of experts, staffed in our offices in Europe, Asia and the Americas, dedicated to driving the success of your IT investment through coordinated projects for the people, processes and technology of your world. It means the flexibility for you to choose from packages, services and solutions that ally practicality and cost efficiency.

Join InFact Group CEO, Vish Yadathore, in a discussion with an international customer to find out more about Oracle CRM On Demand deployments and the benefit the solution is bringing to this multi-site, multi-lingual business leader, guided by the experts at InFact Group. This video was recorded 31st July 2008 in our Paris Office. To find out more about the InFact Group Organization Chart mentioned during this interview, click CRM On Demand Organization Chart. To find out more about our Oracle OpenWorld events in 2008, including a chance to meet with this international customer and discuss your own deployment, click InFact Group at Oracle OpenWorld 2008.

 

We create Tools and Add-ins for Oracle CRM On Demand to help customers go further and get more from their hosted application.

Organization Chart
This tool exists in two versions, pure graphics or treeview. Designed to display any hierarchical data in Oracle CRM On Demand as flexibly as possible

Document Generator
This add-in generates Word documents directly in the Oracle CRM On Demand user interface, using centrally managed templates and layout.

Asset Tracker
We've teamed up with a global mapping specialist to track your Assets in Oracle CRM On Demand.

Mass Data Manager
Use Oracle CRM On Demand to import, manage, track and optimize your data imports. Any time, any place and any object. Get real time feedback on the import, make corrections and rerun the import all from a simple User Interface

AS400 Integration
Get more from your legacy system and integrate it with Oracle CRM On Demand.

CCA Integration
Integrate Oracle Contact Center Anywhere functionality into your Oracle CRM On Demand application.

Universal Telephony
Integrate your existing telephony PBX and switch into the powerful customer relationship platform.

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