Thursday, March 11, 2010
 
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Customer Success Minimize

 

Customer Interview

Join InFact Group CEO Vish Yadathore, in an interview with an international customer to find out more about Oracle CRM On Demand deployments and the benefit the solution is bringing to this multi-lingual, multi-site business, guided by the experts at InFact Group. The deployment includes forecasting, analysis, value added tools and complex integration requirements over the whole scope of the Sales process.

This video was recorded in July 2008 in our Paris office.

To find out more about the InFact Group Organization Chart click CRM On Demand Organization Chart.

To watch another video scroll down this page to view another recording.

CRM Market Evolution Minimize

 

The Right Product

When the CRM Market began, the only deployment method was the client/server solution, with a lot of investment in hardware, space, time and infrastructure, with sometimes catastrophic results when measured against the business return. In addition, the expense of rolling out new software versions had to be weighed against the hardware acquisition costs.  Small and Medium businesses were largely ignored by the leading solution providers as they targetted larger clients. 

But now the internet is considered as a true media support, and this new support gave birth to the hosted CRM Solution, backed by technology to enhance the user experience. The Advantages of Oracle CRM On Demand :

  • Reduction of Implementation time (weeks not years)
  • Reduction of User Adoption costs (change management)
  • Reduction in IT Investment  (no hardware investment)
  • Stable Subscription fee/per month/per user (management of costs)
  • Ease of integration with your existing Information System (standards based integrations)

The Right Partner

In a time of difficult economic conditions, CRM On Demand offers customers a rapid and secure deployment, backed by more than a decade of CRM experience. In addition, customers have the assurance of getting their application as a service from Oracle Corporation, with unsurpassed experience in the provision of secure, reliable hosted applications.

InFact Group is the perfect partner to deployment CRM On Demand. Our unrivalled experience in rapid CRM On Demand deployment strategies, our market-leading portfolio of integration experience and added-value solutions makes us the right choice.

 

Food Services

Success  - Food Services

Industry

Success - Paper Creation

Travel Industry

Success - Travel Industry

Business Services

Success - Business Services

Further Success Stories are available in the different parts of the site.

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InFact and Oracle CRM On Demand Minimize

 

Practice what you Preach

InFact Group is an Oracle Certified Partner specializing in CRM On Demand. As one of the first customers in the French language (release 5, 2004) and now with over 5 years of international CRM On Demand projects and 10 years of Siebel CRM in general and related business integrations, InFact is the leading specialist in CRM On Demand.

We are equally proud to say our own business is powered by Oracle CRM On Demand since we continue to expand our own use of the software integrated into our sales, marketing and service domains.

But our experience and expertise does not stop there. InFact Group in 2006 began launching a set of Tools to accelerate deployment of Hybrid solutions like CRM On Demand with Oracle Siebel Enterprise, JD Edwards and many more. These tools continue to accelerate our customers projects and make deployment faster and more reliable. InFact has integrated today hundred of applications (ERP, back office, custom applications, portals, payment gateways) with Web Services. Our tools can accelerate your hosted project roll-out and allow you to concentrate on building business procedures with your new application. And recent surveys indicate that this is what customers want.

 

Customer Success Minimize

 

Customer Testimonial

Join Richard Napier, Director of InFact Group and an international client as they discuss Oracle CRM On Demand and the business benefit it is bringing.

Learn about the deployment and robust business integration that puts Oracle CRM On Demand at the heart of their IT vision, including an integration with their JD Edwards ERP system and a data warehouse.

This video was recorded on the Oracle OpenWorld stand in November 2007 in San Francisco.

To learn more about InFact Group at Oracle OpenWorld and the InFact Group events click InFact Group at Oracle OpenWorld 2008.

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